Payment Policy

At Oxford District, we are committed to providing safe and secure payment options for all of our customers. This Payment Policy explains the methods we accept, how payments are processed, and your responsibilities when making a purchase.

1. Accepted Payment Methods

1.1 We currently accept the following payment methods:

Major credit and debit cards (Visa, MasterCard, American Express)

2. Currency

2.1 All prices are listed and charged in British Pounds Sterling (£ GBP).
2.2 If you are purchasing from outside the UK, your bank or payment provider may apply additional conversion fees.

3. Payment Timing

3.1 Full payment must be made at the time of order. Orders will not be processed or dispatched until payment has been received.
3.2 By submitting your payment information, you authorise us (and our third-party payment providers) to charge the applicable payment method for the total order amount, including shipping and taxes.

4. Secure Payments

4.1 All payments are processed securely through trusted third-party providers. We do not store or have access to your complete card details.
4.2 Our website uses SSL encryption to protect your payment and personal data during transmission.

5. Fraud Prevention

5.1 Oxford District reserves the right to cancel or hold any order if fraudulent or unauthorised activity is suspected.
5.2 Customers may be asked to provide additional identification or verification before an order is processed.

6. Payment Failures

6.1 If your payment is declined, please contact your bank or payment provider directly.
6.2 Orders with incomplete or failed payments will not be processed.

7. Refunds

7.1 Refunds for eligible returns will be issued to the original payment method used at checkout.
7.2 Please allow up to 5–10 business days for refunds to appear on your statement, depending on your bank or payment provider.
7.3 For details on returns and refunds, please refer to our Refund & Returns Policy.

8. Chargebacks

8.1 If you believe a payment was taken in error, please contact us first at i nfo@oxforddistrict.com so we can resolve the issue quickly.
8.2 Unauthorised chargebacks may result in suspension of your customer account.

Company information:

Email: i nfo@oxforddistrict.com

Phone: +44 73 22 58 52 91

Company name: Vasilius Ecom Limited

Company number: 77895412

Adress: Suite C, Level, 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong

Business Hours:

Mon–Sat: 08:00 – 20:00
Sunday: Closed (GMT) Greenwich Mean Time (London)