Privacy Policy

At Oxford District, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with us. We are committed to handling your personal data responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of information:

Personal details: name, email address, phone number, billing and delivery addresses.
Order information: products purchased, payment details (processed securely by third parties), and transaction history.
Website usage information: IP address, browser type, pages visited, time spent on site, and cookies.
Communications: any correspondence you send us by email or through our contact forms.

2. How We Use Your Information

We use your personal data for the following purposes:

To process and deliver your orders.
To communicate with you about your order, returns, or customer service inquiries.
To send you marketing communications (only with your consent).
To improve our website, products, and services.
To comply with legal obligations.

3. Legal Basis for Processing

We process personal data on the following legal grounds:

Contractual necessity: to fulfil your order and provide customer service.
Consent: where you have agreed to receive marketing emails.
Legal obligation: to comply with tax, accounting, or regulatory requirements.
Legitimate interests: to improve our website and services.

4. Sharing Your Data

We only share your personal data with:

Service providers (e.g., payment processors, delivery couriers) strictly for order fulfilment.
IT and website hosting providers for technical operations.
Legal or regulatory authorities where required by law.

We do not sell or rent your personal data to third parties.

5. International Transfers

As our business operates internationally, your personal data may be transferred and processed outside the UK. Whenever this occurs, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

6. Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this Policy, including:

Order and tax records: up to 6 years (as required by law).
Marketing data: until you withdraw consent.
Customer service records: as long as necessary to resolve your query.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, performance, and the shopping experience.

7.1 Types of Cookies We Use

Essential cookies: required for the website to function (e.g., shopping cart, checkout).
Performance cookies: collect anonymous data on how visitors use our site to improve usability.
Functional cookies: remember your preferences and personalise your experience.
Marketing cookies: used to deliver relevant ads and track the effectiveness of campaigns.

7.2 Managing Cookies

You can manage or disable cookies at any time by adjusting your browser settings. Please note that disabling essential cookies may affect website functionality.

By continuing to use our website, you consent to the use of cookies as described in this Policy.

8. Your Rights

Under UK GDPR, you have the following rights:

Access: request a copy of your personal data.
Correction: request correction of inaccurate or incomplete data.
Erasure: request deletion of your data where it is no longer needed.
Restriction: request restriction of processing in certain cases.
Portability: request transfer of your data to another provider.
Objection: object to processing based on legitimate interests or direct marketing.
Withdraw consent: where processing is based on your consent, you may withdraw it at any time.

To exercise your rights, please contact us using the details below.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, and the “Last Updated” date will be revised. Please check regularly to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Company information:

Email: i nfo@oxforddistrict.com

Phone: +44 73 22 58 52 91

Company name: Vasilius Ecom Limited

Company number: 77895412

Adress: Suite C, Level, 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong

Business Hours:

Mon–Sat: 08:00 – 20:00
Sunday: Closed (GMT) Greenwich Mean Time (London)